Butterfly Naturopathic Medical Clinic

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  • Home
    • Community Events
  • BOOK ONLINE
  • Our Purpose
    • Meet the Doctor >
      • Dr. Aaron Wong, ND
    • Community Partners & Resources
    • Passion Projects
  • Your Appointment
    • Your Appointment
    • Extended Medical Accepted
    • Location & Directions
    • Clinic Policies
    • Telemedicine
    • FAQ
  • Services
    • Direct Billing
    • Programs
    • Services Offered
    • Laboratory Services >
      • Food Sensitivity Testing
      • Conventional Laboratory Services
      • Specialty Laboratory Services
      • In House Laboratory Services
    • Online Dispensary
  • Outreach Clinic
  • Articles

Telemedicine Requirements

PHONE & ONLINE SESSION REQUIREMENTS

FOR ONLINE SESSIONS:

The following requirements will help to make your online sessions most effective:
  • A Private distraction free space: Appointments require a private space, free of potential distractions and interruptions, and without others present during the session times (unless otherwise invited).
  • Adequate internet connection & computer with adequate cam and mic (for online sessions):
    • ​Make sure you have a stable or high speed internet connection and that you are hard wired in if possible, as wifi can be unstable. This will help avoid interruptions attributed to technology during the session. 
    • We recommend you test your system by making an online call of at least 10 mins to troubleshoot the quality of your connection. Due to the unpredictable nature of internet connections and technology occasional interruption may happen.  Most laptops come with a webcam & mic. 
    • We recommend that you use a headset so that you can hear communications clearly. 
    • Before each online session please restart your computer and test your headphones, mic and cam to ensure it is working properly. Technical issues can eat up your appointment time very quickly. Being prepared will help you get the most out of your appointment. ​ ​
    • If there are technical issues with online appointments, they will be changed to a phone appointment to avoid losing time troubleshooting technology.  Please be prepared to transition to a phone appointment if necessary.
  • ​Waiting room links can be found at the bottom of the page
FOR PHONE APPOINTMENTS:

​The doctor will call you at the time of your appointment.

​The following requirements will help to make your online sessions most effective:
  • A Private distraction free space: Appointments require a private space, free of potential distractions and interruptions, and without others present during the session times (unless otherwise invited).
  • A clear phone line with clear reception.  If you are on a cell phone, please make sure you are in an area with adequate cell service.

PAYMENT AND FEES

Payment for online sessions is due at the end of your appointment.  We are accepting payment by direct billing from extended medical insurance providers, VISA, MASTERCARD, and etransfer.

WAITING ROOM LINKS

*patients with scheduled appointments can wait in the online waiting room and will be admitted by the doctor at the time of their appointment
Dr. Aaron Wong, ND, RTC: 
https://doxy.me/butterflynaturopathic
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Dr. Fiona Smulders, ND:
https://doxy.me/drsmulders  
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​

Location

Butterfly Naturopathic
1721 Lonsdale Ave.
North Vancouver, BC
​V7M 2J6

Contact Us

​(604) 980-8885

Email

Phone Reception Hours

​Mon - Fri 8:30am - 5:00pm

Clinic Appointment Hrs:

Tues - Friday 9:30am - 6:30pm
Sat-Sun-Mon CLOSED

Outreach Clinic Hours

​Fri 10:00am - 2:00pm
Outreach clinic contact

We are Licensed or Registered with: 

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© 2017 Butterfly Naturopathic  All rights reserved.
Butterfly Naturopathic is a Health Professions Corporation providing Naturopathic Medical Services in accordance with the CNPBC.